Sales Manager

Key Requirement

Strong communication, customer service orientation, and interpersonal skills, with the ability to liaise effectively with ICICI bank teams and oversee account opening process of customers. Educate customers and bank teams on benefits of investments through 3-in-1 account. Ensure adherence to KYC guidelines.

Job Summary

Assist Bank sourcing team for 3-in-1 account combining savings, trading, and demat accounts in the assigned region and ensuring a customer-first approach.

Roles & Responsibilities:

• Incumbent will be responsible to collaborate with ICICI Bank team for 3 in 1 account (combination of savings/salary, trading and demat accounts) in given region. 
• Will be responsible to ensure right product is advised and sold to right customer. At all times customer should be kept on priority and seek to understand customer needs and service them on priority. 
• Provide product and after sales support to the ICICI Bank team for handling customer queries and escalations if any. 
• Will be responsible to meet the KYC guidelines by checking all the KYC related documents from the customers.

Qualification:

• Graduate

Skills and Experience:

• Good Communicator 
• Customer Service Orientation 
• Interpersonal Skills 
• Confident & positive approach