Technology Lead

The Institutional Business IT Applications Head will lead the technology function supporting key institutional trading and business applications such as Flex, Greek, Omnesys, TCS, and other front-to-back systems. The role entails overseeing Level 3 (L3) support, managing Level 1 (L1) and Level 2 (L2) support teams, ensuring uptime and performance of critical platforms, and facilitating regulatory and exchange-related approvals. The incumbent will collaborate closely with business, operations, and external vendors to align technology solutions with institutional business goals. This role will also have full ownership of Beginning-of-Day (BOD) and End-of-Day (EOD) application readiness and completion.

Key Responsibilities:

·       Oversee application lifecycle and support for Flex, Greek, Omnesys, TCS, and other institutional systems.

·       Ensure optimal performance, scalability, and stability of platforms in alignment with business requirements.

·       Coordinate with vendors and internal teams for issue resolution, upgrades, and customizations.

·       Lead L3 support for critical incident handling and root cause analysis.

·       Supervise and mentor L1 and L2 support teams, ensuring efficient day-to-day operational support.

·       Establish and enforce SLAs for issue resolution and system availability.

·       Take end-to-end ownership of BOD and EOD processes, ensuring all systems are production-ready before market open and properly closed post-market.

·       Liaise with trading desks, compliance, and operations to translate business needs into technology solutions.

·       Manage exchange-related integrations, certifications, and regulatory approvals (e.g., from NSE, BSE , MCX & NCDX).

·       Prepare and review documentation required for audits and exchange reporting.

·       Build and manage a high-performing application support and development team.

·       Define team KPIs, provide performance feedback, and guide professional development.

·       Drive key IT projects, migrations, or deployments relevant to institutional business.

·       Implement change management processes and ensure minimal disruption to production systems.

·       Handson experience on Algo Trading.

Qualifications & Experience:

·       Bachelor’s or Master’s in Computer Science, Information Technology, or related field.

·       10+ years of experience in IT roles, with at least 4 years in a leadership capacity.

·       Strong understanding of institutional trading platforms like Flex, Greek, Omnesys, and TCS.

·       Proven experience managing multi-tier support teams (L1, L2, L3).

·       Experience handling exchange approval processes and compliance in the capital markets domain.

·       NISM certificate-7 –will add advantage if have.

Key Skills:

·       Deep understanding of financial markets and institutional trading workflows

·       Incident, problem, and change management (ITIL certification is a plus)

·       Strong analytical, communication, and vendor management skills

·       Ability to work in a fast-paced, regulated environment with tight deadlines

·       Familiarity with FIX protocol, APIs, and order management systems