Relationship Manager - Digital Assist

Date: Oct 20, 2025

Location: NAVI MUMBAI, IN

Company: icicisecur

Job Title:  Relationship Manager – Digital Assist
Location: [ Navi Mumbai]
Responsibilities:
1. Client Relationship Management: The role is to act as a point of contact for their needs, addressing concernsand buliding a long term, trusting relationship
2. Customer Journey Development: RM play a role in shaping and improving the customer experience. This Includes indentifying pain points, streamlining itereaction and ensuring every touchpoint adds value. 
3. Communication Skill: Excellent communication skills are essential for an RM to explain solutions, and keep both clients and internal teams aligned.