Microsoft Dynamics Lead
Date: Jun 9, 2025
Location: NAVI MUMBAI, IN
Company: icicisecur
We are seeking an experienced Microsoft Dynamics Specialist with a total experience of 9–12 years, including at least 4 years in Microsoft Dynamics. The ideal candidate will have hands-on expertise in Dynamics Service Hub, Sales Hub, and Power Apps, along with experience managing teams. A background in the BFSI company is highly preferred.
Key Responsibilities:
• Microsoft Dynamics Expertise:
• Configure, customize, and implement Microsoft Dynamics 365 Service Hub, Sales Hub, and Power Apps.
• Develop and optimize workflows, dashboards, and reports to meet business requirements.
• Ensure seamless integration of Dynamics 365 with other enterprise systems.
• Team Management:
• Lead, groom and mentor a team of Dynamics professionals, ensuring timely project delivery.
• Conduct regular performance reviews and provide constructive feedback to team members.
• Project Management:
• Collaborate with cross-functional teams to gather and analyze business requirements.
• Oversee the implementation of Dynamics solutions, ensuring alignment with organizational goals.
• Stakeholder Engagement:
• Act as the primary point of contact for Dynamics 365-related projects.
• Present solutions, updates, and insights to senior stakeholders and management.
• Innovation and Best Practices:
• Stay updated on the latest Dynamics 365 features, tools, and trends.
• Recommend and implement best practices to enhance the Dynamics 365 ecosystem.
Required Skills and Qualifications:
• Total experience of 9–12 years, with at least 4+ years in Microsoft Dynamics 365.
• B.E. / B.Tech. / MCA/ BCA from reputed college
• Microsoft Dynamics certifications
• Experience in the BFSI domain is highly preferred.
• Proven experience managing and leading teams.
• Strong knowledge of business process automation and CRM workflows.
• Excellent communication, problem-solving, and analytical skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Familiarity with data security and compliance, especially within the BFSI sector