Incident Manager
Date: May 20, 2025
Location: NAVI MUMBAI, IN
Company: icicisecur
- Efficiently managing Incident management – Co-ordinate, Prioritize, Document & Monitor
- Communication & Collaboration – Connect with stakeholders for RCA closure and escalations
- Resource management – Manage Monitoring & Incident Management team working round the clock
- Participate in DR drills and DC migration projects
- Participate in MRM and management meeting for dept updates
- Leadership – Lead incident response, manage and prioritize workload
- Exposure to monitoring tools – for reactive and proactive alerts and notifications
- Knowledge of ITIL
- Knowledge of on-prem, cloud infrastructure and Broking applications – FO, BO, MIS, Exchanges
- Self-motivated and willing to work late night and weekends, as per ISEC tech priorities