Functional Manager-Customer Service
Date: Nov 3, 2024
Location: NAVI MUMBAI
Company: icicisecur
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SR No. |
Key Responsibility |
Descriptive Parameters |
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1. |
Handling of Regulatory Complaint
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To handle investor grievances received from various regulatory authorities such as SEBI / NSE / BSE / Depositories etc. Provide timely clarification and/or negotiate a reasonable amicable settlement with the complainant. |
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2. |
To represent the company in Conciliation
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Attend to Conciliation hearing and put up a strong case to clarify our stand. |
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3. |
End to end management of Arbitration cases
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To file the necessary papers for Arbitration cases and put up a strong defence by gathering the required evidences. To attend the arbitration hearings and defend the company in front of the arbitrators. |
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4. |
MIS
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To prepare and circulate the required MIS in timely manner.
stakeholders (Internal teams). |
Note: Additional responsibilities may be added from time to time depending on organisational requirements.
Skills Required for the Profile:
- Excellent communication and drafting skills
- Knowledge of SEBI / Exchange bye laws / rules and regulations
- In depth knowledge of Equity / Derivatives / Commodities markets and products