Business Analyst

Responsibilities:

Define configuration specifications and business analysis requirements

Perform quality assurance

Define reporting and alerting requirements

Own and develop relationship with partners, working with them to optimize and enhance our integration

Help design, document and maintain system processes

Report on common sources of technical issues or questions and make recommendations to product team

Communicate key insights and findings to product team

Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer

Requirements:

Previous experience in Business / Systems Analysis or Quality Assurance

A degree in IT / Computer Science

Proven experience in eliciting requirements and testing

Experience in analysing data to draw business-relevant conclusions and in data visualization techniques and tools

Solid experience in writing SQL queries

Basic knowledge in generating process documentation

Strong written and verbal communication skills including technical writing skills