Jagran Institute of Management, Kanpur

Key Responsibilities:  

1. Customer Service: 

• Create service excellence by partnering with customers through their life cycle and offering suitable products and services based on their financial needs while being fair to the customer and fair to the organisation in all engagements.

2. Business Development:

• Ensuring a growth in wallet share of existing customers.
• Acquiring and boarding new customers.
• Offer products based on customer needs in collaboration with other internal teams in the bank for suitable product offerings.

3. Enhance the portfolio: 

• Work towards enhancing customer portfolio within the philosophy of Fair to the Organisation, Fair to the Customer

4. Behold the values: 

• Offer products that are fair to our customers and fair to the Company

Skills:

• Communication: Good oral and written communication skills
• Synergize with Team: Willingness to work with various teams for on-ground support and deliver enablers as required.
• Improvise: Develop and implement overarching sales and customer relationship strategy, sales processes and structure.
• Market Sensing: Monitor and evaluate industry trends, customer drivers and potential partnerships