Equity Relationship Manager

Key Responsibilities:

• To activate the non-traded customers who had opened the account with ICICIdirect.com but still not activated the account.

• To Re-activate STOP traders who once traded with ICICIdirect.com but now stopped trading.

• To provide full demo of the website with research calls, while activating these non-trading and stop trader clients, advisory to keep clients active and increase revenue.

• To cross sell other by products of equity so that the customer remains active month on month.

• To open new accounts by taking reference from the reactivated clients.

• To Handle customer queries and to ensure complete customer satisfaction for the reactivated clients.

Key Requirements:

• Should be a good communicator

• Should have customer orientation

• Should have strong interpersonal skills

• Should be confident & positive approach

• Should have analytical skills